Upcoming Sessions

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Toronto, Ontario 2018/11/22 $2,495.00 Register Now

Advanced Certified ScrumMaster

Advanced CSM Badge

This 3-day course provides advanced techniques for the Scrum Master. Achieve Advanced Certified ScrumMaster® designation with Scrum Alliance® by successfully completing this course and the prerequisites.

  • 24 PDUs | 24 SEUs
  • Scrum Alliance® fee is included
  • 2-year membership with Scrum Alliance®
  • 2 free books, estimation cards, and more
  • Registered Education Provider with Scrum Alliance® and PMI
Upcoming Courses About the Instructors
Learning Objective(s): 


Feedback for the BERTEIG Certified ScrumMaster® Training

“Best Class, lots of new learning, helped in moving my career to next level.”
— Scrum Master - October 2017

“I now have the tools to move forward in implementing enterprise level SCRUM and move to the next level as a SCRUM Master.”
— Scrum Master - October 2017

“A very necessary next step in the CSM career path. I wish this course was on the market a year ago.”
— Scrum Master - October 2017

“I found the course to be greatly insightful as it helped me see how much an organization needs to change its culture...”
— Senior Program Manager - July 2017

“You learn, you have fun and you don't know where the time goes - thank you!”
— Project Manager - July 2017

“Although coming off nearly 30 years of PMI and Waterfall and feeling discomfort the first day it started to abate by end of day 2. I can use Scrum and improve projects run by my team IF I get management commitment.”
— Program Manager - July 2017

“The organization has an excellent method for training.”
— Program Manager - July 2017

“What a great learning experience - comfortable, informative and interactive. Great trainers. I would recommend BERTEIG for any training that they have available.”
— Consultant - July 2017

“This course helped drive the direction of our company as an agile environment.”
— Senior Software Developer - July 2017

“The best training I've attended! Great instructors, in depth material. Highly recommended for any individual looking for career development.”
— Security Remediation Analyst - July 2017

“---- better than Ted Talks and pod casts!”
— Business Analyst - July 2017

"Very knowledgeable coach. I valued M----'s analogies and real world examples..”
— Delivery Lead - July 2017

“Learned a lot of eye opening things about scrum. Many myths got busted.”
— Associate Project Manager - July 2017


"Wonderful course that was engaging, fun, and informative. Instructor used effective techniques and examples to help facilitate learning and understanding and used engaging exercises to help us retain the information learned. Highly recommend!”
— Project Control Officer - July 2017

"The course (gave) a wealth of practical information and insight that we can apply directly to our team situation as well as...how to optimize our processes in the future."
— COO - June 2017

"...a fantastic instructor. No bull, no fluff. Knows his stuff and isn't trying to sell, just educate."
— Developer - June 2017

"Incredibly rich in terms of introducing new concepts and approaches to achieving complex work completion."
— Senior Technology Infrastructure Analyst - June 2017

"This course was an eye-opening experience which allowed me to really understand the Agile Framework..."
— Program Director - June 2017

"I loved this course - the coaching methodology was awesome! I definitely recommend this course to anyone even with zero scrum practice."
— Lead Developer - June 2017

"The instructors are experienced agile practitioners, and they provided invaluable advice on real life challenges scrum masters often encounter."
— Scrum Master - June 2017

"...even though (Scrum) may not be used right away in my work, it provided me with good ideas to start seeding the Agile practice."
— Senior Software Developer- June 2017

"I appreciated Mishkin's and Jerry's great energy and enthusiasm for Scrum...It encouraged me to actually get rid of the fear of scrum transformation."
— Project Manager- June 2017

"With the great techniques learned...I feel confident of helping my team to become the most high performance team ever"."
— Software Engineer- June 2017

"The concept fosters an environment of employee engagement which in turn leads to success."
— Project Delivery - June 2017

"This is the most interesting and helpful training I have ever attended.."
— Scrum Master - May 2017

"Great course. I liked every single event and practice. The trainer is excellent and so passionate about what he is teaching. Thank you for the good experience."
—  Team Lead - May 2017

"After hearing multiple times about agile methodology from everyone, I attended this class and received valuable answers to all the doubts that I had regarding scrum. Now I'm confident of being of value to my company and myself."
— Business Analyst - May 2017

"I would recommend this course to any one/company that is interested in agility and the use of scrum as a methodology."
— Scrum Master - May 2017

"Excellent courseware, time bound and exceeded expectations."
— Product Owner - May 2017

"Great interactive training covering the whole scrum framework! Loved it."
— Senior Product Manager - May 2017

"Great framework for leveraging the power of teams and skills."
— Change Management - May 2017

"This course gave a perspective to do a fresh start with my company."
— Scrum Master - May 2017

"For anyone working in a software development environment this course is highly recommended.  It's amazing to understand the value a Scrum Master brings as opposed to a PM in this environment."
— Project Manager - May 2017

“The subject is very relevant to my environment currently and I believe I will be able to put this into practice immediately.”
— Senior Director - April 2017

“Good hands-on training with lots of insights and definitively leaving users with good foundations to continue with the use of the scrum framework.”
— Consultant/ Director- April 2017

“This is a paradigm shift! It is hard and uncomfortable and exciting.”
— Project Manager- April 2017

“This course was outstanding; as a small business owner I learned a lot of new techniques that I can implement day-to-day. We will be working towards using scrum going forward.”
— CEO - April 2017

“This workshop exceeded my expectations! Was good to see how things should be done in a workplace setting.”
— Project Lead - April 2017

“Inspire new thoughts, change mindset.”
—Senior Manager - April 2017

“I can confidently take the SCRUM framework and look at ways to apply it to specific projects within our company. After taking this course, and practicing the framework, it's clear how effective SCRUM can be!”
— HR Training - March 2017

“Thank you for one of the best training programs I have ever attended.”
— Scrum Master - March 2017

“This training has helped me reinforce the knowledge I already know, unlearn and re-learn the accurate Agile framework which gives me more confidence to apply a more correct Agile concepts to my current team.”
—Project Manager/ Scrum Master - March 2017

“Great learning experience and must have for today's 'agile' shift.”
— Project Manager - March 2017

“This course would be essential to helping organizations change age-old behaviours and methods and achieve greater results. I...will be taking this back to my organization.”
— Project Delivery Manager - March 2017

“Interesting delivery of lean/agile concepts, which is often misunderstood and misused! Berteig really tackled the fundamentals of scrum and provided invaluable insights to someone who might want to get acquainted with the concepts or is already working in an agile environment.”
— Senior Manager - March 2017

“Great insights! Will definitely help in my current and future job roles.”
— Scrum Master- March 2017

"Great class and extremely helpful. Instructor was awesome in helping grasp concepts easily. Would highly recommend."
—CEO - February 2017

"A valuable course to learn the basics of being a scrum master. Lots of issues tackled, and it certainly challenges you to think about your own work in a different way."
— Policy Analyst - February 2017

"It is really rare to see the human component in classes such as this one. I absolutely welcome and appreciate it. (The instructor) was brilliant."
— IT Project Coordinator - February 2017

"This course was helpful in not only describing Scrum in theory, but also gave the opportunity to immediately apply the concepts. This learning method greatly assisted with...identifying ways to implement these concepts into my workplace."
— Project Management Practice Lead - February 2017

"I highly recommend taking this course. (The instructor) was great in the delivery of his content and his exercises kept you focused."
—Manager - February 2017

"(This) world class instructor opened my mind in seeing past all the restrictions."
—Software Development Manager - January 2017

"I highly recommend this course to anyone who wants to wants to learn more about Scrum (with) a fantastic and enthusiastic teacher, who can inspire change and a different way of working."
—Consultant - January 2017

"Great course. It was valuable to hear a professional speak on Scrum and to gather with others who work in different environments to gain their perspectives."
—Scrum Master - January 2017

"I highly recommend this course, no matter where your organization is on the 'agile' spectrum. Being a change agent begins with understanding what you are advocating for. I feel empowered by this experience."
—Project Manager - January 2017

"One of the most professional yet fun courses that I have attended. (The facilitator) is a master at keeping everyone engaged!"
—IT Development Manager - January 2017

"Worth every penny - clarified truths and dispelled myths of Scrum."
— IT Director - December 2016

"Interesting, competent and relevant."
—College Faculty Member - November 2016

"Teaching material was well distributed and the instructor was good at explaining each item on the framework. I learned a lot from this course.”
— Scrum Master - July 2017

"An interesting and useful course on Scrum and Agile which can be catered to different areas in organizations.”
— Project Control Officer - July 2017

"The instructor was very competent and interesting, and the team exercises were relevant. We learned a lot in 2 days.”
— Project Manager- July 2017

"Mishkin is an excellent instructor. He explain the topics in details and the exercise are good because I actually experience the role of being a scrum master.”
— Senior Project Leader/ Development - July 2017

"There was a practical approach to Scrum that made the information more relatable and easier to envision in our own company.”
— Project Leader - July 2017

"This is an excellent course for...preparing for the Scrum Master Certification exam..”
—   Project Manager - July 2017

“This course was practical and focused. There were lots of interactive activities and time was well used..”
— Senior Manager Relationship Management - May 2017

“It was an incredibly useful course that helped me expand my knowledge and how to effectively work as a Scrum Master..”
— Scrum Master - May 2017

“The past two days were very beneficial and served my needs in trying to understand Agile in general and Scrum method in particular. I am very satisfied with the training..”
— Projects Advisor/ Coordinator - May 2017

“Great foundational course that provides Scrum grounding and preparedness for future iterative development opportunities..”
— Program Manager- May 2017

“Jerry and Mishkin provided a very interactive 2-day course. Their industry experiences also allowed them to provide a lot of insights to addressing real life issues, not just in the scrum bubble.”
—Project Coordinator - April - 2017

— Project Manager - April 2017

“Will definitely recommend to colleagues and friends!”
— IT Program Manager- April 2017

“Was an eye opening experience to rethink the people side of businesses...I was most struck by...how this tool is supposed to reshape work life balance and re-humanize the workplace...”
—Resources - March 2017

"A lot of organizations say they are agile --This is a good reality check."
—Senior Consultant - January 2017

"As organizations look to adopt Agile, I believe it is very important to take this training on the concepts of Agile and Scrum."
—Director of Consulting Services - December 2016

"It was a wonderfully designed course where the trainer was well prepared and ready to answer questions from different work sector people."
—Senior Software Developer/ Scrum Master - December 2016

"Learned so much in two days!"
—Senior Software Developer - December 2016

"If you want an informative and productive CSM overview by a person who has worked in the field of excellence then D---- is your man."
—Agile Coach - December 2016

"Great course for being a useful and mindful Scrum Master in your organization."
—Project Manager - December 2016

"Awesome experience in learning SCRUM framework. Nicely articulated and organized course."
—Senior Project Manager - December 2016

"I highly recommend this course to anyone who wishes to advance their knowledge of Scrum specifically and Agile methodology in general."
—Web Application Developer - November 2016

"(The instructor) is very knowledgeable and professional. This course definitely encourages me to get closer to Agile."
—Manager - November 2016

"Came to realize myth from reality. Great course and learned a lot. Good material."
—Scrum Master and TPM - November 2016

"This has been a valuable training session allowing one to leverage on key concepts and apply it to...product delivery."
—Senior Tech Manager - November 2016

"I would recommend this session to anyone in project management who wants to evolve and grow their career."
—Project Manager - November 2016

"Outstanding course!"
—Manager DBA - November 2016

"Compared to all other agile courses I have attended, this was by far the most effective and dynamic."
—Senior Business Analyst - November 2016

"Excellent structure, agenda, activities and discussions to help convey the lessons...One of the best, if not the best, professional courses I have attended in my IT career."
— Project Manager - September 2016

"Good course and great instructor who was very knowledgeable. Lots of things to bring back and try out with my team."
— Senior Manager - August 2016

"Agile training (is) definitely a must-take course for any person interested to perform better at work or life. I've personally found that Agile can be applied not only to work but also in my personal life with my family."
—Project Manager - November 2016

"I was pleasantly surprised that this course brought so much value and a change of mind frame toward Agile."
—President, IT Consultant - November 2016

"...a very engaging instructor - hands down truly the best instructor I've met in my whole training experience."
—Technical Team Lead - November 2016

"Great. The eye-opener was how to change organizational behaviour starting from something basic like time management."
—Senior Consultant - November 2016

"Our department has recently adopted Agile and I feel that this has prepared me...in the Scrum Master role."
—Project Leader -November 2016

"Great coaching and excellent work sessions. I enjoyed the hands-on approach."
— Manager - August 2016

"Content was amazing. Facilitation was brilliant."
— Director of Commercialization - September 2016

"D-- was genuine, understands the spirit of Agile, and able to convey the message."
—Software Development Manager, November 2016

"A comprehensive overview of Scrum and the power it presents to organizations ready to embrace change."
—Business Analyst, November 2016

"Very enjoyable...it helps me understand processes at work much better...it opened up a new chapter for me."
—Project Leader, November 2016

"(The instructor) implemented guidelines on timing just as it would be required by a Scrum Master. He provided evidence as well as clear and concise examples for the team, and was available to answer questions effectively. He is personable and made me feel comfortable in the class."
—Senior QA - November 2016

"The CSM course provides...practical tools to allow you to apply them instantly to your daily work environment. M- is incredibly helpful, attentive and knowledgeable. The course is excellent for both technical and non-technical people."
—HR Manager, October 2016

"The course was great and engaging! I am extremely excited and confident I can utilize my new knowledge and tools on future projects. Thanks!"
—Banking Advisor, October 2016

"I thoroughly enjoyed these 2 days. The skills I picked up will last my entire career..."
—Software Engineer, October 2016

"This was one of the best certification courses I have ever taken. Engagement of all attendees was amazing."
—Manager, October 2016

"The wealth of information provided in this course, along with tools and techniques to validate and advocate its use, is an essential piece to ramping up and using Agile effectively."
—ScrumMaster, October 2016

"Great interactive learning at its best!"
—Project Manager, October 2016

"A multitude of excellent methods were used to ensure the group understood all topics discussed. Instructor was one of the best I ever had."
—Business Systems Analyst Specialist, October 2016

"Canadian banking is changing and so are technical development and business needs. This course presents a faster, better way to implement."
—Testing Centre of Excellence, October 2016

"I have taken a number of courses with different service providers. This was by far the best course and instructor. A lot of information was covered in the course yet it did not feel overwhelming based upon the structure of the two days."
—President, October 2016

"Awesome training. Must have."
—Scrum Master, October 2016

"The course was just like a real life activity - I got a good visual understanding of the processes...and values which are respect, focus, commitment and courage."
—Business Analyst, October 2016

"Great course with engaging topics and teachers! Time flew and I learned a ton."
— Senior Project Manager, September 2016

"Informative and knowledgeable - great insight into Scrum left me with a deeper understanding."
— Senior Project Lead, September 2016

"Having been working on an Agile team for the last 10 months, it was beneficial to learn in detail the role of the CSM."
— Product Owner, September 2016

"Came into this experience not knowing much about Agile and Scrum. This course will be valuable immediately at my work place."
— Senior Project Manager - September 2016

"Best practices that can be put to real use - and realize real value."
— Owner - September 2016

"The seminar was exceptional. The delivery was impeccable...It was an incredible learning opportunity for me (and) I am anxious to learn more!"
— President - August 2016

"...one of the best courses I have attended. I like how the class was organized and kept on time, as well as the delivery method."
— Senior Manager Global Immigration - August 2016

"This is the only course I have ever taken where I was sorry when it was over!"
— PMO Manager - August 2016

"The training gave me the hope that we can work in more efficient ways, increase productivity, etc. I am excited to apply it in reality."
— Educator - August 2016

"Scrum is great for any company and the instructors are very knowledgeable of the topic and did a great job delivering scrum."
— Director of Business Accelerator (Saudi Arabia) - August 2016

"Great course. (The facilitators) were awesome and really care about Scrum."
— Scrum Master - August 2016

"BERTEIG Scrum Master training...was time well spent. Even though I have practiced as a scrum master for a few years, I picked up a lot of great insight and techniques."
— Scrum Master - August 2016

"This Scrum Master seminar has enabled me to overcome some long held biases about team management...(and) to facilitate and trust an empowered team."
— Operations Management Co-Owner - August 2016

"I enjoyed the course and the instructor's style as well. He managed to bring the message about the need and value of change that we are going through."
— Project Manager - August 2016

"I did a lot of online training and took an online scrum master course with the International Scrum Institute and wrote the exam. THIS course was the best."
— Project Manager - August 2016

"This course made me step out of my comfort zone...it made me more confident to speak up in the self-organization process to best utilize my skills to benefit the team."
— Project Coordinator - August 2016

"Very informative and now I'm able to provide new techniques to improve my scrum team."
— Scrum Master - August 2016

"Great interactive course. I would recommend this to anyone interested in Scrum."
— Owner - August 2016

"Amazing course. Shines a light on what Scrum is. Great instructors!"
— Senior Business Analyst - August 2016

"Great, engaging instructor; valuable information on scrum and the scrum master role."
— Associate Project Manager - August 2016

"The learning activities and discussions were very practical. All of it was extremely relevant and valuable."
— Senior Project Manager - August 2016

"For sure the best I have attended so far. Thoroughly enjoyed all discussion and (the trainer) did not avoid any questions. He had discussions, recommended approach and guidance to handle a situation."
— Senior Consultant for Agile Transformation - July 2016

"This was the best learning I have encountered."
— Senior Systems Analyst - July 2016

"Overall motivating and empowering course!"
— Business Manager - July 2016

"This course has been most beneficial for me...I spent quality time listening and thinking about problems with Agile practice in the real world."
— Software Developer - July 2016

"This training program helped me understand more about the scrum framework and gave me the confidence to progress to a new role in the agile world."
— Project Manager - July 2016

"Great!...very interesting and thought-provoking."
— Director - July 2016

"Informational and educational. Debunked myths related to working Agile."
— IT Project Manager - July 2016

"I loved the format! I was fully engaged the entire time."
— Consultant - June 2016

"The instructor was knowledgeable and professional."
— Scrum Master/ Agile Coach - June 2016

"This was the best corporate training I've attended."
— Project Manager - June 2016

"Very clear instruction that gave me a great understanding of SCRUM with a very knowledgeable instructor, and confidence that I was performing my job correctly."
— Scrum Coach - June 2016

"I really enjoyed the training. It was dynamic, and the concepts presented kept me engaged at all times."
— Senior Manager - June 2016

"Great course - met and exceeded my expectations - very happy to have decided to take the course."
— Project Manager - June 2016

" BERTEIG's course is informative, interactive, and engaging. Most fun I have had on a training in years."
— Principal - June 2016

"The most important 2 days of my 29 year career in IT as it has prepared me for a new 15 year career ahead."
— Scrum Master - June 2016

"This was an amazing experience, that I hope most businesses incorporate. It involves getting down to the bare necessities of project management and really getting to the core of a high functioning team through emotional intelligence and cross-functional leadership."
— Business Analyst/ UX Designer - June 2016

"Best course I've taken by far!"
— Project Manager - June 2016

"Excellent delivery of SCRUM. Lots of concepts cleared. Will recommend to others."
— Project Specialist Lead/ Manager - June 2016

"I had zero experience and did no research intentionally. All of the exercises allowed me to understand the framework in-depth. Great instructors."
— Manager - June 2016

"The teachers of this course are obviously passionate and knowledgeable about Scrum."
— Senior Software Developer - June 2016

"Extremely interesting topics, hands on, no slides, excellent facilitators. This has been a great experience - I hope to be able to do Scrum."
— Project Methodology Specialist - June 2016

"I haven't even left yet and I've already recommended this course to friends. (It) had me relaxed within the first few minutes...I'd jump at the opportunity to learn from (BERTEIG) again."
— Senior Project Manager - May 2016

"This is an extremely valuable course that not only teaches the concepts and tools, but it also enables introspection and to bring about personal development."
— Account Executive - May 2016

"A mature ScrumMaster course with some real world examples that allows you an understanding of the Scrum framework and process execution in single teams."
— Transition Leader - May 2016

"This course helped me shape...a very independent perspective on Scrum and the possible value it could bring to my workplace, as well as for my career development."
— Business Systems Analyst, May 2016

"I saw projects transforming to products and resources to people."
— Director - May 2016

"Instructor made the hours go by like minutes. Solid understanding of the material and great job keeping us on track!"
— Manager - May 2016

"Great course. (I'm) Planning to start adapting methodology in my workplace as much as possible."
— Project Manager - May 2016

"Highly recommended!!!"
— Project Coordinator - May 2016

"The simulation and the format of the training forces you to experience real life challenges and to solve problems."
— Scrum Master - May 2016

"One of the best training I have been to."
— Scrum Master - May 2016

"Teaching using the framework as a learning model truly helps in retaining the learning. I found the discussions...very thought-provoking and they will aid me as I continue to implement (and evangelize) Scrum and Agile."
— Manager and Product Owner - May 2016

"Excellent course, engaging, fun and relevant for today's development teams."
— Sole Proprietor - May 2016

"I attended other scrum master training before. I learned much more in this class."
— Manager Software Engineering - May 2016

"The 2-day class was quite active the entire time with excellent time-boxed activities."
— Director/ Owner - May 2016

"I am completely enthusiastic about applying (Scrum) more than any other methodology."
— Senior Project Manager - May 2016

"Very meaty - lots of relevant content...so I really feel that I got my money's worth."
— Project Manager - May 2016

" Very informative and interactive course that has helped me better understand Scrum."
— Bank Manager - April 2016

" Highly knowledgable instructors who respond to questions and provide valuable insight and experiences within the ScrumMaster world."
—- Team Lead Developer - April 2016

"The past two days have been packed full with incredibly valuable information for me and my team. I can't wait to bring this back to the office to start implementing!"
— Project Manager - April 2016

"My company has switched to Agile in the last year and this course has helped me tie in all the unknowns about Agile."
— Project Coordinator - April 2016

"A great experience from a leader in Agile/ Scrum management."
— Project Leader - April 2016

"Excellent course for both new and experienced Scrum practitioners."
— ScrumMaster - April 2016

"(This) motivates me to get back on Scrum projects rather than managing projects using Waterfall methodology. Excellent course."
— Director - April 2016

"Well-informed instructor. I enjoyed the different methods that were taught because I can use them directly with my team."
— ScrumMaster - April 2016

"The best-organized and delivered training. It exceeded my expectations."
— Project Manager - April 2016

"This training session was exceptional. Coming from someone who has been struggling to get by and set up a meaningful, valuable process at my company, this was invaluable."
— Project Control Officer - March 2016

"I have had PMP training in the past but I feel this is way more engaging and provides a lot better perspective."
— Senior Process Improvement Analyst - March 2016

"Excellent course with practical advice from someone who has been in the trenches."
— Process Specialist - March 2016

"It was amazing to observe the team dynamic during the sprints and the quality product the team was able to deliver in such a short time."
— Project Manager - March 2016

"Very engaging. I enjoyed and appreciated the strength/ knowledge of the instructor, including willingness to dive deeper into topics that will help participants better understand Scrum."
— Project Manager - March 2016

"The instructors did a great job at breaking down barriers, myths, misconceptions, and realities of Scrum. A safe learning environment was created to achieve results."
— Partner - March 2016

"The instructors were absolutely amazing and I would recommend this to anyone in this field in an instant."
— ScrumMaster - March 2016

"The setting of this training's amazed me on how - in a short period of time - complete strangers become partners towards delivering a common goal."
— Senior IT Project Manager - March 2016

"Excellent course that is engaging and enables a working understanding of the scrum principles and methodologies for adapting in the work environment."
— President and Consultant - March 2016

"I feel empowered to become a greater agent of change in my organization."
— Senior Software Engineer - March 2016

"This course was definitely eye-opening to the many improvements that could be made in a large number of organizations to improve employee happiness and productivity! I highly recommend this program to my colleagues and friends!"
— Business Analyst - March 2016

"This course exceeded my expectations. I came without Scrum experience and learned tons of practical knowledge!"
— Project Administrator - March 2016

"The BERTEIG CSM course was far superior to my previous CSM course. This course focused on actually doing Scrum, and didn't get bogged down in theory and jargon."
— VP Production - March 2016

"This course is an excellent start...I had a pretty good grasp on Agile, but there was plenty to learn."
— Software Developer - March 2016

"BERTEIG's CSM training is relevant, informative and inspiring."
— Manager, IT Services - February 2016

"Far exceeded my expectations for a 2-day course. I feel like I'm walking away with a different mindset."
— Project Leader - February 2016

"An excellent hands-on approach to the key elements of Scrum practice. Highly recommended!"
— Associate Director - February 2016

"Excellent quality instruction that far exceeded expectations. BERTEIG's course is an excellent choice when embarking into the world of agile."
— Director, Enterprise IT Risk Management - January 2016

"We were able to learn interactively instead of just sitting in the course talking about theory...(I) recommend for beginners to seasoned agile members."
— Senior Consultant - January 2016

"The combination of theory and participation worked well. Valuable course for both those new to Scrum Methodology or those familiar with Scrum."
— Scrum Master - January 2016

"I recommend this course to my leadership peers so that we can bring change in the organization."
— Director of Technology - January 2016

"Opened my mind to the new purpose and new options on how to reframe the team to be a Scrum team."
— Owner - January 2016

"The course was well presented and laid the foundation to help me to affect change with my organization."
— Project Manager - January 2016

"I already recommended another co-worker to register for the next course before mine had ended!"
— Senior Manager - December 2015

"...the trainer is very passionate about the topic and not just delivering information. I enjoyed the relevant and interesting team discussions and exercises throughout."
— Project Manager - December 2015

"Great 2-day learning; bold and forward-thinking on how to get work done while keeping trust and relationships at top priority."
— Manager - December 2015

"Engaging course...I finished it with a solid understanding of the Scrum framework and the ScrumMaster role that I can use at work immediately."
— Senior Program Manager - December 2015

"The course was professional, on topic and performed flawlessly. In-class work was relevant and helped drive home concepts."
— Company Founder - November 2015

"A unique way of tutoring...No questions are left unanswered."
— Manager - November 2015

"Excellent format. Great exercises. Highly recommend."
— VP - October 2015

"Would absolutely recommend for those starting out with Agile - very good basics and theories with real-world examples."
— PM - October 2015

"This course has given me the level of confidence required to explain and discuss Scrum within my organization and join a selective team of Agile practitioners."
— PM - October 2015

"A two-day interactive course to not only help you become a Certified ScrumMaster, but also to understand HOW and WHY to be an Agile project organization."
— Project Manager - October 2015

"Great course, talented lecturer. Exceeded all expectations. Will recommend to colleagues."
— Developer - October 2015

"Best Agile training - clear concepts!"
— Director/ Owner - October 2015

"This course made me understand the true meaning of Scrum and Agile, and not the modified version we use..."
— QA Team Lead - October 2015

"This very helpful course will change the mindset and conventional way of delivering projects."
— Delivery Manager - September 2015

"This is a great course to understand/ master the core values and principles of Agile, not just how to run the Scrum process."
— Agile Developer - September 2015

"Embracing change made easy with a 'how to' framework...bridges theory to practice. Great course!"
— Risk Analyst - August 2015

"Presentation was first-class and provided all the goals I hoped for."
— President - August 2015

"I found the interactive nature of this course to be engaging, challenging and ultimately rewarding. It stretched my thinking and I believe it will help my organization."
— Superintendent of a District School Board - August 2015

"ScrumMaster training allows you to manage product development in a more sane process - brings definite order to chaos."
— Sr. Software Developer - August 2015

"Excellent course! A wealth of information delivered in a very comprehensive manner. Highly recommended."
— -Manager - August 2015

"This course was truly amazing, offering a deep understanding of the ScrumMaster's roles."
— ScrumMaster - July 2015

"Great course! I'm confident I can explain Scrum to anyone and win them over to this methodology/ process."
— Project Manager - July 2015

"A+ course! The instructor's knowledge of the subject was reflected through exercises and simulations that can easily be translated and applied to the workplace."
— Software Development Manager - June 2015

"Excellent course...I would recommend it as a refresher for teams that started Agile transformation to re-enforce the ideas again."
— IT Lead - June 2015

"I would highly recommend [instructor] for training as he is an excellent facilitator and able to adapt to many work environments/ situations."
— Owner - June 2015

"The ScrumMaster certification has given me the tools...to empower my team to be high performing, using real-world example and practical techniques while covering the fundamentals."
— Scrum Master - June 2015

"Highly recommended. You can be a confident Scrum Master after attending the two-day session."
— CEO - May 2015

"Great course, hands-on material - there is no substitute!"
— Project Manager - May 2015

"Great demonstration and application of a high-performance team structure, while delivering the value a ScrumMaster brings to any project team."
— Product Manager - May 2015

"Best in training! Definitely recommend this to my colleagues."
— OA Leader - May 2015

"The course was great. I think it would be great to roll it out to an entire team!"
— Manager - April 2015

"Fantastic, empowering course!"
— Consultant - March 2015

"BERTEIG's courses are worth far more in potential business improvement than their cost would suggest. Even small businesses should consider examining their processes through Scrums' lenses."
— CEO - March 2015

"This course should definitely be taken by our VP's, Directors, and Team Managers!"
—- PMO Manager - March 2015

"An informative, well-structured, high energy walkthrough of the Scrum framework. Inspiring."
— Delivery Manager - February 2015

"Perfect course, perfect trainer."
— Project Manager

"Great course! Very interactive without being overwhelming!"
— ScrumMaster - February 2015

"I've been to many project management courses and this is by far the best."
— Project Manager



You must have your CSM and CSPO; preferably at least one of them taken with BERTEIG (if not, a short phone interview will determine if you need to do some pre-reading). Knowledge of Kanban and the concept of the 'Flow of Work' will be helpful for this course.

Read: “Agile Retrospectives” by Esther Derby and “More Fearless Change” by Manns and Rising.

Provide a written submission that demonstrates that the reading was complete (e.g. an experience report using the techniques, an analysis of the techniques’ suitability for your team, etc.)

Read: Chapter “Becoming a Professional Software Developer” in “Agile Advice” by Mishkin Berteig (eBook)

Obtain and bring to class a letter from your supervisor attesting to 1+ year of Scrum Master experience


About Your Instructors

Mishkin's Portrait

Mishkin Berteig

Canada's Best Known & Longest-Standing Certified Scrum Trainer®

Mishkin Berteig leads, mentors, trains and coaches teams and organizations, managers & executives. Mishkin helps organizations become more effective by using methods such as Scrum, Extreme Programming, OpenAgile® and Lean. These methods present the best balance between chaos and bureaucracy; they allow human creativity and problem solving to flourish in the service of tangible organizational goals.

Mishkin has over 20 years of professional experience with Agile methods. Mishkin publishes articles and thoughts about agile on Agile Advice. Mishkin has trained people from Canada, the United States, India, China, the Middle East and Europe. Mishkin Berteig is President and co-founder of BERTEIG.

Learning Outcomes


By successfully completing this course you will be able to:

  • Support your organization to create the environment for high-performance product delivery.
  • Facilitate effective Scrum meetings.
  • Apply additional techniques from Lean and other Agile frameworks.
  • Advanced application of retrospectives.
  • Fulfill the requirements of the Advanced Certified ScrumMaster® program.




  1. Welcome & Introductions
  2. Lean Agile Scrum
  3. Agile Facilitation
  4. Agile Coaching
  5. Service to the Development Team
    1. Self-Organization
    2. Team Dynamics
    3. Definition of Done
    4. Value of Engineering Practices
  6. Service to the Product Owner
  7. Service to the Organization
  8. Scrum Mastery
  9. Graduation
    • What Did You Learn?
    • Certification
    • Feedback Forms

Additional Benefits

Planning Cards

All attendees receive as many decks of Estimation Cards as they want! You're guaranteed at least 1 deck but the instructor often brings extra. Each deck includes four sets, therefore most Scrum teams need 2 or 3 decks. Feel free to ask for as many decks as you need.

Agile Advice book cover

All attendees receive a free electronic copy of Mishkin Berteig's book "Agile Advice". In addition, everyone gets 1 other book of their choice from our list of recommended reading. You will choose a book at the end of the course. We offer free books because we encourage continuous learning!

Scrum Alliance Registered Education Provider Project Management Institute (PMI) Registered Education Provider


As Registered Education Provider with Scrum Alliance®, BERTEIG instructors regularly facilitate Certified Scrum training seminars. BERTEIG is a Registered Education Provider with the Project Management Institute: our Certified ScrumMaster® and Certified Scrum Product Owner® courses have been approved by the PMI as "Technical Education" PDUs | Details at CCRS.PMI.org.


This course is ideal for those who have completed CSM and CSPO.
City Start Datesort descending Price
Toronto, Ontario 2018/11/22 $2,495.00 Register Now