Certified Scrum Product Owner


The Product Owner role is the most difficult in Scrum to do well. This Learning Event solves that problem by giving you real practical techniques that you can apply immediately! Counts as 14 PDU's.

Learning Objective(s): 

By successfully completing this Learning Event you will be able to:

  1. Create a Product Backlog that puts business priorities first.
  2. Work with a team to enable business and technical innovation.
  3. Leverage the business benefits of Scrum to maximize ROI.
  4. Fulfill the requirements of the Certified Scrum Product Owner program

Ideal for those who want to create:

  1. products and projects that maximize ROI
  2. exceptional quality products that delight customers
  3. a culture of continuous growth and capacity-building for individuals and teams
  4. dramatically reduced time-to-market ultra-efficient work processes.

Five Reasons Why Mishkin Berteig's Certified Scrum Product Owner is the Best:

  1. Training and experience in Scrum since 2004
  2. The premier Canadian Agile organization
  3. Free access to electronic class materials including all future updates
  4. Excellent hands-on training: focus on participant simulations and discussions, no slides
  5. Mishkin integrates truthfulness into his training to develop a strong foundation for the participants

Berteig is a Scrum Alliance Registered Education Provider and Project Management Institute Registered Education Provider. As such we are able to offer trainers and training programs approved by the Scrum and Alliance and Project Management Institute.

Praise for our Certified Scrum Product Owner Training:

"This is a very well-organized and facilitated course. The instructors are very knowledgeable and I learned a lot." - CIO - May 2016

"The instructors provided techniques and mindset training for value focused delivery." - Independant Consultant - May 2016

"Second course I've taken and it was just as good as the first (CSM) - great instructors and very clearly taught!" - Assistant Project Manager - May 2016

"The most practical course that I have ever taken." - Project Manager - May 2016

"Two days of fun and learning that I can take away and share with my team to improve team performance." - Managing Consultant - May 2016

"Great seminar! Enjoyed all the examples (the instructors) provided throughout the seminar." - IT Project Manager - May 2016

"Fast-paced and educational...the Facilitator made this experience very memorable." - Coordinator - May 2016

"Good course to get clarity on the role of Product Owner, and also helps (you) understand some of the best practices in Scrum..." - Transition Leader - May 2016

"D- and M- were powerful and dynamic facilitators. The interactive exercises were very beneficial and really helped bring the Scrum fundamentals to life." - Associate Product Owner - May 2016

"Engaging facilitation. Good solid understanding of the role or PO - helps round out my role and responsibilities." - Technical Product Owner - May 2016

"I'm an avid reader and follower within the Agile community...BERTEIG has established an easy to learn curriculum that in itself is Agile. I've recommended it as a "must have" for anybody transforming their workplace to a higher satisfaction environment." - Business Development Manager - April 2016

"This course gives you the tools you need to release Agile software projects across a Scrum team." - Product Owner - April 2016

"An eye opener. New way and world." - Project Manager - April 2016

"The instructors are really passionate about Agile foundation and they know how to bring you on board." - Business System Analyst - April 2016

"Great course! Both were a dynamic duo and really hit home with the topics! Recommend them for future ScrumMasters and Product Owners!" - Program Manager - April 2016

"Had many many "aha moments" that I am excited about taking back to my organization and applying it right away." - Operation Excellence Manager - April 2016

"At (my business) we are shifting to Agile from waterfall. Previous courses from other vendors have not met my expectations at all. This is the first course...that has improved my knowledge." - Senior Business Analyst - April 2016

"Excellent, well structured...very hands-on learning. This is the second course I have taken (from BERTEIG) and I have enjoyed every minute of it." - Business Consultant -April 2016

"A natural trainer - he knows the concepts very well and explains them in a simple way. I think it was one of the best 2 days of training I have effectively spent." - Senior Consultant - April 2016

"Really enjoyed the pace and the new learning. I found it strengthened my overall understanding of Scrum with some new insights added as well." Senior Business Analyst - April 2016

"Excellent presentation of material and a great understanding of the pivotal role of a product manager in achieving a successful product and customer fit." - Associate Director/ Project Manager - February 2016

"This was a great training for understanding key topics of Agile and Scrum. I will be taking a lot back to my team and sharing with them how we can continually add value." - Senior Manager - February 2016

"...very knowledgeable in Scrum and provided many great real world examples to clarify core components. Would recommend this course to anyone!" - Product Owner - February 2016

"The course was a great use of two days - lots learnt that I can take back to work easily. I am very happy I was able to attend..." - Product Owner - February 2016

"Very Thorough and Easily Understood." - ScrumMaster - February 2016

"I had originally considered doing the scrum.org certifications but I feel I gained a lot more being in an interactive workshop setting...The instructor was incredibly knowledgeable, passionate and engaging, and really forced me to get out of my comfort zone and consider new ways of thinking about productivity and value." - Senior Consultant - January 2016

"Great course with hands-on training you can take back and start using right away." - Product Owner - January 2016

"Definitely a great course for beginners or those who already apply the practices. Provides great tools which can be easily applied for immediate results." - Product Owner - January 2016

"Great information and very practical approach...reinforcing the techniques necessary for success." - Project Leader - January 2016

"I enjoyed the interaction and perspectives of the various participants...and I will encourage other teams at my location to take further training." - Principle Developer - January 2016

"Thoroughly enjoyed the course. Two days flew by." - Scrum Product Owner - January 2016

" This training has given me valuable tools to improve...It has made me reflect on how our team is currently working and how we can improve. I definitely recommend this training to other product owners." - Product Manager - January 2016

"The course offers a practical, hands-on experience that gives the attendee the tools to be able to get going immediately!" - Customer Service - January 2016

"I enjoyed the interaction with the teams and the instructor which maximized learning." - Owner - January 2016

"This workshop is not just another intro to the Scrum/ PO role - it is high value with hands-on experience and fantastic support!" - Product Owner - December 2015

"The instructor provides an enlightening and thought-provoking dissection of the Product Owner role in the Scrum universe." - Director of Content - December 2015

"Instructor is knowledgable and enthusiastic; no fluff - all meat." - BA/ Owner - December 2015 "This course gave me the background on what a PO should do, and gave me tools and exercises to use day to day to get there!" - Product Owner - December 2015

"Instructive and engaging. Any organization moving to Agile should enrol." - Product Manager - December 2015 "Very important course for new Product Owners to take to understand their role." - Scrum Coach - December 2015

"The benefit that our Scrum team will gain from this training will be immense...Past training sessions have not provided me with so many next steps!" - Product Owner - November 2015

"This is by far the best course I have taken. I was able to understand the concepts on the spot and apply them at work immediately after. Highly recommended!" - Business Analyst - November 2015

"The Berteig CSPO course is a fantastic blend of theory and practice that explores relevant, real-world topics and provides hands-on experience through thought-provoking simulations." - Scrum Coach - November 2015

"Berteig has shown me how to lead more effective tests, planning meetings, and much, much more, all of which will have an impact on our products well beyond 2016!" - Product Owner - November 2015

"Interactive, collaborative and very informative approach to learning Scrum concepts and techniques for Product Owners." - Team Lead - November 2015

"I liked the innovative approach to material presentation in the format of several Scrum sprints." - Development Manager - November 2015

"I would recommend this course to anyone looking for a better way to deliver software products reliably and consistently." - SAP Solutions Specialist - November 2015

"This seminar reinforced what I already knew about my role and encouraged me to find ways to break through barriers currently facing our team." - ScrumMaster - November 2015

"The CSM course was insightful and provided a solid understanding of the Scrum framework. I definitely look forward to another course with Berteig Consulting." - Project Manager - November 2015

"The best training ever! The theory and practices of Scrum were understood through open discussions, plenty of case studies, real scenarios; playing innovation games made learning easier." - Project Manager - November 2015

"I've never felt so full of useful information and strategies that I've been so excited to implement." - Development Manager - October 2015

"Very practical, and distills complex concepts into simple and easy to understand ideas." - Senior Manager - October 2015
"The class taught me how to not only be a PO, but also how to interact with the larger business to help promote Scrum and Agile thinking." - Director of Engineering - September 2015

"Extremely useful, professional, knowledgeable. I will be taking these methods to my team." - Sr. Software Engineer - September 2015 "Great course! Great opportunity to step back and reflect on what we're doing well and where we can apply more focus to become more Agile." - Owner and Product Manager - September 2015

" ...very interactive and practical...I learned the PO role, responsibilities, and techniques." - Senior BSA - September 2015 "10 out of 10. Mishkin knows his stuff! I learnt a lot during this training that will definitely allow me to make the team process more efficient." - Product Owner - August 2015 " I would definitely recommend BERTEIG for the Product Owner certification training (and other programs offered) for their professionalism!" - Chief Projects Officer - August 2015 "The Agile Scrum method has generally simple contexts, but truly and undisputedly understanding their definitions and boundaries was possible in this course." - Product Manager - August 2015 " Mr. Berteig delivers a good blend of practical and philosophical." - Product Owner - August 2015 "This is a great course for anyone who is either already in the PO role or looking to become a PO in the future. It provides all the necessary knowledge and techniques you can apply." - Product Owner - August 2015 "I recommend this eye-opening course to fledgling PO's, Agile adopters and PM's alike." - Solution Analyst - August 2015 "I found this course beneficial and inspiring." - Product Manager - August 2015 "Very professional and experienced! Would recommend." - Owner - August 2015 "Excellent course - engaging, informative, and thought-provoking. I am certain I can now function as a strong Product Owner." - Manager - July 2015 "I was skeptical about how much I would take away from the seminar, but now I would highly recommend Mishkin as a trainer: no reservations!" Product Manager - July 2015 "Mishkin is a fantastic instructor who presents the material in an accessible manner that allows the class to be very involved - great work!" - Product Owner - June 2015 "A must-do course for any newly assigned Product Owner." - LBA - June 2015 "I will highly recommend this course not only for PO's but for all Scrum Team members to ensure clarity of roles." - Manager & PO - June 2015 "A course every stakeholder and manager (of all varieties) must take." - Architect - May 2015 "Superb course with insight on the role of a PO; great for people new to the role." - QA Manager - May 2015 "The course successfully teaches participants the foundational skills to execute Scrum, as well as the reasons why it will probably work!" - Product Owner - May 2015 "Mishkin's command of the material is top-notch." - ScrumMaster - April 2015 "This course is a must-have for any person who works in project management and cares about achieving outstanding results for their customers." - Project Manager - February 2015 "This course is exceptionally laid out (for) individuals both new and already exposed to Agile/ Scrum, with a great balance of instructional and hands-on content." - Business Analyst - March 2015

  1. Introductions
    • Facilitation: Welcome and Introductions (Sign-up Sheet, Name Tent Cards
    • Lecture: Classroom Expectations
    • Handout: Needs Assessment
    • Exercise: Generating Questions
    • Agile and the Scrum Process
      • Lecture: History of Agile
      • Handout: The Agile Manifesto
      • Exercise: Agile at Your Organization
      • Discussion: Agile Culture and Mindset
      • Lecture: Agile and the Enterprise (SAFe, DAD, RAP and LeSS)
      • Handout: The Scrum Process
      • Lecture: The Scrum Process
      • Exercise: Explaining Scrum
      • Lecture: What is Scrum? High Performance Teams
      • Exercise: Scrum and the Product Owner (Scrum Meetings)
      • Handout: The Defnition of “Done”
      • Lecture: The Defnition of “Done”
      • Lecture: Quality and Agile Engineering
    • The Product Owner Role
      • Lecture: Review of the Product Owner Role
      • Exercise: The Product Owner and Stakeholders
      • Exercise: The Product Owner and the Team
      • Discussion: Truthfulness and the Product Owner
      • Exercise: Qualities of a Product Owner
      • Discussion: Review of the Product Owner Role
      • Handout: The Product Owner – Self-Evaluation
      • Exercise: The Product Owner – Self-Evaluation
      • Discussion: Clarifications
      • Exercise: Mapping the Product Owner Role to Traditional Roles
      • Discussion: Review of the Mapping
    • In-Depth Simulation Exercise
      • Lecture: Simulation Overview, Backlog Preparation and Refinement
      • Discussion: Choosing a Product for the Simulation
      • Part 1: Product Vision
        • Lecture: Innovation Games – Product Box
        • Exercise: Building Your Product
        • Exercise: Presenting Your Product
        • Discussion: Debrief
      • Part 2:Product Users
        • Lecture: User Categories
        • Exercise: Identifying Users
        • Lecture: Personas, Usability and Empathy
      • Part 3: User Stories
        • Handout: user Stories and Splitting
        • Lecture: Writing Effective User Stories
        • Exercise: Create User Stories
        • Discussion: Review User Stories
        • Lecture: Splitting User Stories
        • Exercise: Split Some
        • Discussion: Review Splitting
      • Part 4: Estimation and Financial Modelling
        • Lecture: Effort, Value and ROI
        • Handout: The Bucket System
        • Lecture: The Bucket System
        • Exercise: Estimating Business Value
        • Discussion: Debrief the Bucket System
        • Handout: The Planning Game
        • Lecture: The Planning Game
        • Exercise: Estimating Effort
        • Discussion: Debrief the Planning Game
        • Handout: Methods of Ordering the Product Backlog
        • Lecture: Ordering a Product Backlog
        • Exercise: Calculating ROI and Ordering
      • Lecture: Simulation Wrap-Up - Where Does this Fit?
    • Advanced Topics (Depending on Time)
      • Scaling and Dependencies
      • Product Owner Pitfalls
      • Kano Analysis
      • Open Q&A
    • Wrap-Up
      • What Did You Learn?
      • Planning Game Cards
      • Feedback Forms, Next Steps
This course is designed for those who care about the business success of their products and projects: product managers, project managers, business unit leaders and business analysts. Some basic knowledge of Scrum is recommended prior to attending this Learning Event.