Upcoming Sessions

City Start Datesort descending Price
Toronto, Ontario 2018/06/07 $1,600.00 Register Now
Toronto, Ontario 2018/09/20 $1,600.00 Register Now
Ottawa, Ontario 2018/10/16 $1,600.00 Register Now

Kanban Management Professional (KMP II)

LKU Badge

This 2-day course focuses on the rollout and daily operation of a Kanban system. You will consider what type of Kanban initiative is most appropriate for your organization and how to manage and evolve it over time without trauma.

Learn how to improve agility with asymmetrical commitment and cadences. Also covered in this course: recommended meetings, handling metrics, and setting policy.

This course is the second of two courses towards the Kanban Management Professional (KMP) credential. By completing both KMP I and KMP II, participants can achieve the KMP credential with the Lean Kanban University®.

  • 14 PDUs | 14 SEUs
  • Lean Kanban University® (LKU) certificate
  • Profile listing on the LKU alumni page
  • 2 free books, newsletter subscription, and more
  • Registered Education Provider with LKU and PMI
Upcoming Courses About the Instructors
Learning Objective(s): 


Feedback for BERTEIG's Accredited Kanban Trainers®

"This course helps bring comfort and confidence to those who are interested in finding a way without a way, in better understanding how to successfully navigate in a complex world and how to make our businesses fit for purpose."
— Lean-Agile Coach - June 2017

"KMP II was great. Travis was very knowledgeable and responded very well to all questions. The course has given me a deeper understanding and appreciation for Kanban. It has helped me connect the dots by providing a bridge between traditional ways of working and full-on Agile ways of working."
— Principal - June 2017

"Travis is a patient & excellent teacher."
— Senior Administrator

"Very knowledgeable instructor. Covered a lot with real world examples."
—Project Manager

"Travis has managed to clear my confusion in a day. I've lived with this confusion for over 2 years. Thank you Travis."
—Project Manager


Your Kanban Trainers

Travis' Portrait

Travis Birch

Travis has been helping businesses improve since 2008. His clients include Royal Bank of Canada, Scotiabank, Bank of Montreal, Bell, Telus, American Express, LoyaltyOne, Aimia, Blackberry, Dealertrack and the Government of Ontario. He holds the prestigious title of Accredited Kanban Trainer (AKT) with LeanKanban University, a Certified Scrum Professional with the Scrum Alliance and a Master of OpenAgile. Travis considers Kanban’s systematic yet humane approach to evolving organizations a key differentiator to other organizational change approaches. Travis brings curiosity, enthusiasm, respect and empathy to his work as a trainer and consultant.

Travis publishes articles on Agile Advice. Travis is VP Consulting Services and Partner at BERTEIG.


James' Portrait

James Steele

James is a seasoned Entrepreneur and Management Consultant with over 20 years of information technology and business operations experience in the public and private sectors. James is recognized for his ability to work with organizations in helping them attain their objectives using incremental, evolutionary process, and systems change methods.

James has held executive-level positions in the past, including that of Chief Technology Officer (CTO) where he was instrumental in helping the business develop into a worldwide recognized provider of outdoor safety and certification.

James has worked with the Canadian Government, Microsoft, Canada Post, the Department of National Defense, and several other medium to large size companies in North America.

James is passionate about working with leaders and teams to help them foster a mindset of continuous improvement that is founded upon values of integrity, trust, and respect. James is a recognized Accredited Kanban Trainer (AKT) with LeanKanban University, Kanban Management Professional (KMP) and Certified Scrum Professional (CSP).

Who should attend?

  • Those who have experience applying the Kanban method in their organizations and who desire to keep momentum beyond the initial improvements realized from the Kanban system introduction;
  • Those who need to ensure that better products and services lead to higher customer satisfaction and business performance and
  • Those who want to grow a learning organization, where many such services connect and interact.

    Learning Outcomes

    Participants will learn deeper Kanban practices to sustain evolutionary improvements, how to get to pull at enterprise scale and how to implement Kanban Cadences for improved organizational feedback loop mechanisms.


  • Motivation for the Kanban method
  • Emotional objections to WIP limit introduction
  • Enterprise-level Kanban case study
  • Kanban value system
  • Commitment and replenishment in-depth
  • Kanban at scale: understanding the organization as a network of services
  • Implementing organizational feedback loops with Kanban Cadences such as Replenishment Meetings, Service Delivery Reviews, Operational Reviews and Risk Reviews
  • Managing sources of delay, dependencies and variability
  • Models for improvement
  • Evolutionary approach to change management

    The course is structured around interactive exercises, discussions and simulations.

  • Pre-Requisites

    Attendees are expected to have read the eBook 'Essential Kanban Condensed' by David J Anderson and Andy Carmichael, which is free and publicly available on the LKU website.

    Attendees must have already completed the 2-day Kanban System Design (KMP I) course to registration for KMP II.

    Prior attendance at a Team Kanban Practitioner 1-day course is recommended but not required for the KMP accreditation.

    KMP Qualification

    This course, following completion of the KMP Foundations I: Kanban System Design class, satisfies the Kanban Management Professional (KMP) designation requirement. Attendees will receive the following recognition:

  • Digital KMP status certificate attached to Lean Kanban University website profile
  • KMP badge on the LKU website
  • KMP badge file for use in professional websites, business cards and other locations
  • Eligibility for special invitations, discounts, and content only available to LKU members

    Additional Benefits


    Kanban by David J. Anderson Kanban from the Inside by Mike Burrows

    All attendees receive a free electronic copy of 'Essential Kanban Condensed' by David J Anderson and Andy Carmichael

    In addition, you will receive a physical copy of 1 other book of your choice from our list of recommended reading.

    The list includes "Kanban: Successful Evolutionary Change for Your Technology Business" and "Kanban from the Inside"

    You will choose a book after successfully completing the course.


  • Audience: 
    Anyone who is interested in improving the productivity of their service. Managers, Executives, Leaders and Change Agents.
    City Start Datesort descending Price
    Toronto, Ontario 2018/06/07 $1,600.00 Register Now
    Toronto, Ontario 2018/09/20 $1,600.00 Register Now
    Ottawa, Ontario 2018/10/16 $1,600.00 Register Now