Upcoming Sessions

City Start Datesort descending Price
Toronto, Ontario 2018/10/03 $1,695.00 Register Now
Toronto, Ontario 2018/11/15 $1,695.00 Register Now

Kanban System Design (KMP I)

LKU Badge

This 2-day course is for managers, developers, and anyone wanting to learn the fundamentals of the Kanban Method®. This course, also known as Kanban Management Professional I (KMP I), is the first of two courses towards the Kanban Management Professional (KMP) credential. KMP I is the prerequisite to KMP II. By completing both KMP I and KMP II, participants can achieve the KMP credential with the Lean Kanban University®.

  • 14 PDUs | 14 SEUs
  • Lean Kanban University® (LKU) certificate
  • Profile listing on the LKU alumni page
  • 2 free books, newsletter subscription, and more
  • Registered Education Provider with LKU and PMI
Upcoming Courses About the Instructors
Learning Objective(s): 


Feedback for BERTEIG's Accredited Kanban Trainers®

“Provided a great understanding of Kanban and cleared up a lot of misunderstandings.”
— Scrum Master – June 2018

“The slides are heavy. The game is great on day 1, but day 2 could be more engaging somehow. I can't say exactly -- but experiment with handouts, or different instructions to set up the STATIK steps, etc. Also, the 'average' rating above is more about the curriculum than about James. James is a natural and is excellent. I have no doubt he'll become known as one of the best AKTs.”
— Trainer and Consultant – June 2018

“The best Berteig course I've taken so far. James is a great instructor and his passion for Kanban shines through.”
— Scrum Master – June 2018

“James and Travis exceeded my expectations and took the time to ensure concepts were understood by all.”
— Project Manager – June 2018

“James was a very good facilitator. although the time was short he made sure to answer as many questions as he could in addition to covering off parking lot items.”
— Delivery Manager – June 2018

“The KSD course was instrumental in bringing all concepts and practices together in a comprehensive method. The course filled gaps in my understanding of what a system is and how to map workflows in order to understand and then improve a current system.”
— Scrum Master - March 2018

“Travis is a very methodical instructor who takes the time to understand his students and delivers the content at the pre use level required.”
— Software Development Manager - March 2018

“Berteig has been doing Agile training for a number of years and it shows - they deliver what they say, in an effective, engaging way.”
— Partner - December 2017

“Travis is a great facilitator with a good sense of humour. His approach to training is methodical and thoughtful and I'd recommend KSD to anyone looking to advance their Lean and Agile knowledge.”
—Principle Consultant - October 2017

“Clear explanation of all the concepts.”
— Agile Coach - October 2017

“Travis really knows his stuff. He is a great listener and helped me see some gaps in my organization's system design. Great course!”
— Corporate Relations - October 2017

“Travis did a great job leading the class through the material of the KMP I course."
— Coach and Trainer - October 2017

“Travis was an excellent Coach, the pace was excellent. The games and case studies were very relevant.”
— Project Manager - June 2017

"Travis is a patient & excellent teacher."
— Senior Administrator

"Very knowledgeable instructor. Covered a lot with real world examples."
—Project Manager

"Travis has managed to clear my confusion in a day. I've lived with this confusion for over 2 years. Thank you Travis."
—Project Manager


Your Kanban Trainers

Travis' Portrait

Travis Birch

Travis has been helping businesses improve since 2008. His clients include Royal Bank of Canada, Scotiabank, Bank of Montreal, Bell, Telus, American Express, LoyaltyOne, Aimia, Blackberry, Dealertrack and the Government of Ontario. He is an Accredited Kanban Trainer with LeanKanban University, a Certified Scrum Professional with the Scrum Alliance and a Master of OpenAgile. Travis considers Kanban’s systematic yet humane approach to evolving organizations a key differentiator to other organizational change approaches. Travis brings curiosity, enthusiasm, respect and empathy to his work as a trainer and consultant.

Travis publishes articles on Agile Advice. Travis is VP Consulting Services and Partner at BERTEIG.


James' Portrait

James Steele

James is a seasoned Entrepreneur and Management Consultant with over 20 years of information technology and business operations experience in the public and private sectors. James is recognized for his ability to work with organizations in helping them attain their objectives using incremental, evolutionary process, and systems change methods.

James has held executive-level positions in the past, including that of Chief Technology Officer (CTO) where he was instrumental in helping the business develop into a worldwide recognized provider of outdoor safety and certification.

James has worked with the Canadian Government, Microsoft, Canada Post, the Department of National Defense, and several other medium to large size companies in North America.

James is passionate about working with leaders and teams to help them foster a mindset of continuous improvement that is founded upon values of integrity, trust, and respect. James is a recognized Accredited Kanban Trainer (AKT) with LeanKanban University, Kanban Management Professional (KMP) and Certified Scrum Professional (CSP).

Who should attend?

This class is for those who take responsibility for improving delivery of products and services to customers of their professional service businesses. First and second line managers, project managers, product managers, experienced individual contributors and technical experts, Scrum Masters, business unit leaders, C-level executives, their improvement coaches and consultants.

Learning Outcomes

Participants will learn how to design a Kanban system and initiate change with Kanban. They will learn the basic concepts of flow, pull, and collaborative improvement. At the end of the training, participants will understand:

  • How to work with shifting priorities
  • How to deal with interrupt work and multi-tasking
  • How to deal with important but not time-critical work
  • How to avoid having work pile up in one place (or time) while there is a lack of work in another place
  • How to create flow in the work, the information to perform the work, and the teams that do the work

  • Agenda

  • Kanban in action
  • Key elements of a Kanban system, such as commitment points, work item types, classes of service, explicit policies, cadences
  • Kanban system mechanics, such as pull, replenishment, delivery
  • Key Kanban system indicators, such as lead time and cumulative-flow diagram
  • STATIK: the systems thinking approach to introducing Kanban
  • Kanban case study
  • Creating context for change
  • Demand analysis
  • Workflow visualization
  • Discovering and designing classes of service
  • Replenishment and delivery cadences
  • Kanban system visualization

    Both days consist largely of interactive group exercises and games.

  • Pre-Requisites

    Attendees are expected to have read the eBook 'Essential Kanban Condensed' by David J Anderson and Andy Carmichael, which is free and publicly available on the LKU website.

    Prior attendance at a Team Kanban Practitioner 1-day course is recommended but not required.

    KMP Qualification

    This course satisfies one requirement toward the Kanban Management Professional (KMP) designation. The KMP Foundations II: Kanban Management Professional class will complete the KMP status requirement.

    Additional Benefits


    Kanban by David J. Anderson Kanban from the Inside by Mike Burrows

    All attendees receive a free electronic copy of 'Essential Kanban Condensed' by David J Anderson and Andy Carmichael

    In addition, you will receive a physical copy of 1 other book of your choice from our list of recommended reading.

    The list includes "Kanban: Successful Evolutionary Change for Your Technology Business" and "Kanban from the Inside"

    You will choose a book after successfully completing the course.

    Scrum Alliance Registered Education Provider Project Management Institute (PMI) Registered Education Provider


    Anyone who is interested in improving the productivity of their service. Managers, Executives, Leaders and Change Agents.
    City Start Datesort descending Price
    Toronto, Ontario 2018/10/03 $1,695.00 Register Now
    Toronto, Ontario 2018/11/15 $1,695.00 Register Now