Upcoming Sessions

City Start Datesort descending Price
Markham, Ontario 2016/06/01 $1,545.00 Register Now
Toronto, Ontario 2016/06/14 $1,545.00 Register Now
Toronto, Ontario 2016/06/20 $1,545.00 Register Now
Waterloo, Ontario 2016/07/06 $1,545.00 Register Now
Toronto, Ontario 2016/07/12 $1,545.00 Register Now
Toronto, Ontario 2016/08/09 $1,545.00 Register Now
Mississauga, Ontario 2016/08/17 $1,545.00 Register Now
Vancouver, British Columbia 2016/08/23 $1,200.00 Register Now
Toronto, Ontario 2016/09/27 $1,545.00 Register Now
Waterloo, Ontario 2016/10/04 $1,545.00 Register Now
Toronto, Ontario 2016/10/18 $1,545.00 Register Now
Vancouver, British Columbia 2016/10/25 $1,200.00 Register Now
Mississauga, Ontario 2016/11/08 $1,545.00 Register Now
London, Ontario 2016/11/10 $1,545.00 Register Now
Toronto, Ontario 2016/11/15 $1,545.00 Register Now
Markham, Ontario 2016/11/29 $1,545.00 Register Now
Toronto, Ontario 2016/12/06 $1,545.00 Register Now
Toronto, Ontario 2016/12/13 $1,545.00 Register Now

Certified ScrumMaster


The most popular Agile certification! This two day course gives you the foundations to be an effective ScrumMaster and contributes towards the requirements of the Scrum Alliance's Certified ScrumMaster (CSM) program. Counts as 16 PDU's with the PMI or 16 SEUs with the Scrum Alliance.

Learning Objective(s): 

By successfully completing this course you will be able to:

  • Remove obstacles that prevent teams from becoming high-performance.
  • Enable a team to follow the Scrum process to deliver great products and continuously improve their quality.
  • Describe Scrum to others including roles, meetings, artifacts and principles.
  • Fulfill the requirements of the Certified ScrumMaster program.


Praise for Our Certified ScrumMaster CSM training:

"I saw projects transforming to products and resources to people." Director - May 2016

"Instructor made the hours go by like minutes. Solid understanding of the material and great job keeping us on track!" Manager - May 2016

"Great course. (I'm) Planning to start adapting methodology in my workplace as much as possible." Project Manager - May 2016

"Highly recommended!!!" Project Coordinator - May 2016

"Very informative and well laid out format. Very knowledgeable facilitators." Delivery Manager - May 2016

"Very informative! I enjoyed the practical examples (and) the instructors were very engaging." Consultant - May 2016

"The simulation and the format of the training forces you to experience real life challenges and to solve problems." Scrum Master - May 2016

"One of the best training I have been to." Scrum Master - May 2016

"Teaching using the framework as a learning model truly helps in retaining the learning. I found the discussions...very thought-provoking and they will aid me as I continue to implement (and evangelize) Scrum and Agile." Manager and Product Owner - May 2016

"Very great informative and interactive training program!" Senior Lead - May 2016

"BERTEIG is really good in providing scrum training and they have amazing knowledge in this area." Developer - May 2016

"Excellent course - it's for everyone who really works in a project environment." Program Test Manager - May 2016

"Excellent course, engaging, fun and relevant for today's development teams." Sole Proprietor - May 2016

"I attended other scrum master training before. I learned much more in this class." Manager Software Engineering - May 2016

"Excellent instructor who applied scrum principles in the class, dynamic and engaging." Senior Project Manager - May 2016

"The 2-day class was quite active the entire time with excellent time-boxed activities." Director/ Owner - May 2016

"I am completely enthusiastic about applying (Scrum) more than any other methodology." Senior Project Manager - May 2016

"Very meaty - lot's of relevant content...so I really feel that I got my money's worth." Project Manager - May 2016

" Very informative and interactive course that has helped me better understand Scrum." Bank Manager - April 2016

" Highly knowledgable instructors who respond to questions and provide valuable insight and experiences within the ScrumMaster world."- Team Lead Developer - April 2016

"This was a great course and I enjoyed all of the real life examples of the consulting that BERTEIG has gone through, as well as good in-class sampling of scrum activities." Release Manager - April 2016

"The past two days have been packed full with incredibly valuable information for me and my team. I can't wait to bring this back to the office to start implementing!" Project Manager - April 2016

"Everything we learned is relevant to my work. My company has switched to Agile in the last year and this course has helped me tie in all the unknowns about Agile." Project Coordinator - April 2016

"A great experience from a leader in Agile/ Scrum management." Project Leader - April 2016

"Excellent course for both new and experienced Scrum practitioners." ScrumMaster - April 2016

"(This) motivates me to get back on Scrum projects rather than managing projects using Waterfall methodology. Excellent course." Director - April 2016

"Well-informed instructor. I enjoyed the different methods that were taught because I can use them directly with my team." ScrumMaster - April 2016

"The best-organized and delivered training. It exceeded my expectations." Project Manager - April 2016

"Engaging course where I learned a lot in a short time." Scrum Developer - April 2016

"Professional, well-organized and informative. A great program for technology professionals." Project Coordination Team Lead - March 2016

"This training session was exceptional. Coming from someone who has been struggling to get by and set up a meaningful, valuable process at my company, this was invaluable." Project Control Officer - March 2016

"The exercise was a great way to introduce the group to the concept of self organization and the Scrum process. My team is already working its way towards Agile..." Scrum Master - March 2016

"Great course that every manager should take when considering Agile." CIL - March 2016

"I have had PMP training in the past but I feel this is way more engaging and provides a lot better perspective." Senior Process Improvement Analyst - March 2016

"Excellent course with practical advice from someone who has been in the trenches." Process Specialist - March 2016

"It was amazing to observe the team dynamic during the sprints and the quality product the team was able to deliver in such a short time." Project Manager - March 2016

"Very engaging. I enjoyed and appreciated the strength/ knowledge of the instructor, including willingness to dive deeper into topics that will help participants better understand Scrum." Project Manager - March 2016

"The instructors did a great job at breaking down barriers, myths, misconceptions, and realities of Scrum. A safe learning environment was created to achieve results." Partner - March 2016

"A great new way of thinking and of getting things done. I look forward to putting it into practice." Technical Specialist -March 2016

"The instructors were absolutely amazing and I would recommend this to anyone in this field in an instant." ScrumMaster - March 2016

"The setting of this training's amazed me on how - in a short period of time - complete strangers become partners towards delivering a common goal." Senior IT Project Manager - March 2016

"This course is brilliant and I would highly recommend it for anyone who wants to understand the facts about Agile and Scrum as a whole, with emphasis on the Scrum Master role." Project Leader - March 2016

"Excellent course that is engaging and enables a working understanding of the scrum principles and methodologies for adapting in the work environment." President and Consultant - March 2016

"I feel empowered to become a greater agent of change in my organization." Senior Software Engineer - March 2016

"BERTEIG does an excellent job of presenting the Agile Scrum Framework concepts in this 2-day course. They provide a good mix of practice as well as theory (and) real life experiences to share which are valuable." Senior Program Manager - March 2016

"This course was definitely eye-opening to the many improvements that could be made in a large number of organizations to improve employee happiness and productivity! I would highly recommend this program to my colleagues and friends!" Business Analyst - March 2016

"This course exceeded my expectations. I came without Scrum experience and learned tons of practical knowledge!" Project Administrator - March 2016

"I liked the interactive approach over lecture...Lots of thought-provoking content." Scrum Master - March 2016

"Very pleased. BERTEIG is knowledgable and was able to answer & discuss tough questions." Senior Systems Analyst - March 2016

"The BERTEIG CSM course was far superior to my previous CSM course. This course focused on actually doing Scrum, and didn't get bogged down in theory and jargon." VP Production - March 2016

"This course is an excellent start...I had a pretty good grasp on Agile, but there was plenty to learn." Software Developer - March 2016

"The trainer was great and has immense knowledge about the field." Project Analyst - March 2016

"BERTEIG's CSM training is relevant, informative and inspiring." Manager, IT Services - February 2016

"Far exceeded my expectations for a 2-day course. I feel like I'm walking away with a different mindset." Project Leader - February 2016

"Highly engaging presenters/ facilitators...Great exercises and practical tools." Director Digital Projects - February 2016

"An excellent hands-on approach to the key elements of Scrum practice - its benefits and how to make it most successful. Highly recommended!" Associate Director - February 2016

"Excellent quality instruction that far exceeded expectations. Berteig's course is an excellent choice when embarking into the world of agile." Director, Enterprise IT Risk Management - January 2016

"We were able to learn interactively instead of just sitting in the course talking about theory...(I) recommend for beginners to seasoned agile members." Senior Consultant - January 2016

"This was a live, invigorating mind shift that allows the participant to immediately dive into the experience and learn." Customer Service - January 2016

"The combination of theory and participation worked well. Valuable course for both those new to Scrum Methodology or those familiar with Scrum." Scrum Master - January 2016

"A great combination of both theory and practice, and presented in a simple, straightforward method." Program Manager - January 2016

"I recommend this course to my leadership peers so that we can bring change in the organization." Director of Technology - January 2016

"Opened my mind to the new purpose and new options on how to reframe the team to be a Scrum team." Owner - January 2016

"(I would) Recommend BERTEIG for anyone interested in ScrumMaster training...was engaging and informative." Sr. Project Manager - January 2016

"The instructor's enthusiasm for Scrum is infectious. I am looking forward to working in a Scrum environment." PMO Consultant/PM - January 2016

"The course was well presented and laid the foundation to help me to affect change with my organization." Project Manager - January 2016

"I already recommended another co-worker to register for the next course before mine had ended!" Senior Manager - December 2015

"...the trainer is very passionate about the topic and not just delivering information. I enjoyed the relevant and interesting team discussions and exercises throughout the course, too." Project Manager - December 2015

"Great 2-day learning; bold and forward-thinking on how to get work done while keeping trust and relationships at top priority." Manager - December 2015

"Engaging course and facilitation...I finished it with a solid understanding of the Scrum framework and the ScrumMaster role that I can use at work immediately." Senior Program Manager - December 2015

"The course was professional, on topic and performed flawlessly. In-class work was relevant and helped drive home concepts." Company Founder - November 2015

"A unique way of tutoring...No questions are left unanswered." Manager - November 2015

"Excellent format. Great exercises. Instructors very knowledgable with detailed examples of how Scrum works. Highly recommend." VP - October 2015

"Would absolutely recommend for those starting out with Agile - very good basics and theories with real-world examples." PM - October 2015

"This course has given me the level of confidence required to explain and discuss Scrum within my organization and join a selective team of Agile practitioners." PM - October 2015

"A two-day interactive course to not only help you become a Certified ScrumMaster, but also to understand HOW and WHY to be an Agile project organization." Project Manager - October 2015

"Great course, talented lecturer. Exceeded all expectations. Will recommend to colleagues." Developer - October 2015

"Best Agile training - clear concepts and concepts at play." Director/ Owner - October 2015

"Very good intro to Scrum - makes me want to learn more." Solution Architect - October 2015

"This course made me understand the true meaning of Scrum and Agile, and not the modified version we use..." QA Team Lead - October 2015

"I highly recommend this course to people who are looking to transform to the ScrumMaster role." ScrumMaster - September 2015

"This very helpful course will change the mindset and conventional way of delivering projects." Delivery Manager - September 2015

"This is a great course to understand/ master the core values and principles of Agile, not just how to run the Scrum process." Agile Developer - September 2015

"A well structured hands-on workshop facilitated by a knowledgable, experienced instructor." - Director of IT - September 2015

"Embracing change made easy with a 'how to' framework...bridges theory to practice. Great course!" - Risk Analyst - August 2015

"Well done - lots of relevant material and instructors are open to answering individual queries. Thanks!" - PM - August 2015

"Presentation was first-class and provided all the goals I hoped for." - President - August 2015

"[Instructor's] approach to training is hands-on, illustrative, and fun. The exercises helped drive home the finer points of Scrum." - Independent Consultant - August 2015

"I found the interactive nature of this course to be engaging, challenging and ultimately rewarding. It stretched my thinking and I believe it will help my organization." - Superintendent of a District School Board - August 2015

"ScrumMaster training allows you to manage product development in a more sane process - brings definite order to chaos." - Sr. Software Developer - August 2015

"Excellent course! A wealth of information delivered in a very comprehensive manner. Highly recommended." -Manager - August 2015

"This course was truly amazing, offering a deep understanding of the ScrumMaster's roles." - ScrumMaster - July 2015

"Well structured course with enough room to cover all questions from participants...It felt like a two-day Sprint!" - ScrumMaster - July 2015

"Great course! I'm confident I can explain Scrum to anyone and win them over to this methodology/ process." - Project Manager - July 2015

"A+ course! The instructor's knowledge of the subject was reflected through exercises and simulations that can easily be translated and applied to the workplace." - Software Development Manager - June 2015

"Whether you are a ScrumMaster or want to move toward a ScrumMaster role, this course is for you!" -ScrumMaster - June 2015

"Excellent course for everyone who seeks to understand the true meaning behind Agile and Scrum. I would recommend it as a refresher for teams that started Agile transformation to re-enforce the ideas again." - IT Lead - June 2015

"This course focused on the right areas to prepare you both for practical needs and certification - lots of real-life examples and learning!" - PM - June 2015

"I would highly recommend [instructor] for training as he is an excellent facilitator and able to adapt to many work environments/ situations." - Owner - June 2015

"The ScrumMaster certification has given me the tools...to empower my team to be high performing, using real-world example and practical techniques while covering the fundamentals." - Scrum Master - June 2015

"This course teaches you basic yet very important information on how to do Scrum properly." - Scrum Master - June 2015

"Highly recommended. You can be a confident Scrum Master after attending the two-day session." - CEO - May 2015

"The instructor is very knowledgable...he implements/ demonstrates time management by instruction - excellent." - Systems Analyst - May 2015

"Great course, hands-on material - there is no substitute!" - Project Manager - May 2015

"Great demonstration and application of a high-performance team structure, while delivering the value a ScrumMaster brings to any project team." - Product Manager - May 2015

"Best in training! Definitely recommend this to my colleagues." - OA Leader - May 2015

"This course presented a lot of material in an entertaining manner that made learning feel effortless. The exercises helped apply learning to our specific needs." - Senior Software Engineer - April 2015

"The course was great. I think it would be great to roll it out to an entire team!" - Manager - April 2015

"Fantastic, empowering course!" - Consultant - March 2015

"BERTEIG/World Mindware's courses are worth far more in potential business improvement than their cost would suggest. Even small businesses should consider examining their processes through Scrums' lenses." - CEO - March 2015

"An excellent, open, interactive platform for students to attain the confidence to pass the exam." - Project Manager - March 2015

"This course should definitely be taken by our VP's, Directors, and Team Managers!"- PMO Manager - March 2015

"An informative, well-structured, high energy walkthrough of the Scrum framework. Inspiring." - Delivery Manager - February 2015

“Perfect course, perfect trainer.” - Project Manager

"Great course! Very interactive without being overwhelming!" - ScrumMaster - February 2015

"Great insight, information and industry examples." - Project Manager

“I've been to many project management courses and this is by far the best.” - Project Manager

  1. Introductions
    • Facilitation: Welcome and Introductions
    • Lecture: Scrum Certification, Classroom Expectations
    • Handout: Notes (Questions, Information, Insights, Action Items)
    • Exercise: Generating Questions
  2. In-Depth Simulation
    • Lecture: Introducing the Project
    • Exercise: Diving into the First Sprint
    • Handout: User Stories
    • Lecture: User Stories
    • Exercise: Generating User Stories
    • Exercise: Splitting User Stories
    • Lecture: The “Bucket System”
    • Handout: Planning Game Cards
    • Exercise: Estimating Value
    • Exercise: Estimating Effort
    • Lecture: Calculating ROI
    • Exercise: Prioritization
    • Exercise: Velocity and Release Planning
    • Exercise: Sprint Two
    • Exercise: Sprint Two Review
    • Lecture: Retrospectives and Action Items
    • Exercise: Retrospective
    • Facilitation: Four ScrumMasters
    • Lecture: Burndown Charts
    • Exercise: Sprint Three
    • Exercise: Sprint Three Review
    • Facilitation: Project Debrief
  3. Waterfall/Lean/Agile Simulation
    • Simulation: show how Agile methods can result in 400% productivity improvement
  4. Scrum Process Overview
    • Handout: The Scrum Process
    • Practice: Explaining Scrum
    • Discussion: The Scrum Process Q&A
    • Exercise: Improving Quality
    • Lecture: Scrum Is/Is Not
    • Handout: Scrum Rules of Thumb
    • Discussion: Scrum Rules of Thumb
    • Lecture: Scrum Team vs. Not Scrum Team
    • Handout: Scrum Team Room
    • Discussion: Scrum Team Room
    • Discussion: Junior vs. Senior Team
    • Lecture: Definition of “Done”
    • Exercise: “Done” for You
    • Lecture: “Done” and Agile Maturity
  5. The ScrumMaster Role
    • Exercise: Qualities of a ScrumMaster
    • Handout: The ScrumMaster - Self-Evaluation
    • Exercise: The ScrumMaster – Self-Evaluation
    • Discussion: Clarifications
    • Lecture: Removing Obstacles
    • Handout: The Scrum Administrator
    • Exercise: Mapping the ScrumMaster Role to Traditional Roles
  6. Graduation
    • What Did You Learn?
    • Certification
    • Feedback Forms
The ScrumAlliance has some background reading about Scrum that you may wish to peruse either before the course.

All course materials will be provided in electronic form after the course is complete. Please look for our follow-up email after the course to receive an invitation to our shared folder.

Bonus #1: attendees get one free book from the list of recommended reading on Agile and Scrum topics. You select a book at the end of the course. The book will be shipped to an address of your choosing after course completion.

TEMPORARILY OUT OF STOCKBonus #2: attendees get free Planning Poker decks! Every attendee gets at least two. If you need more, please let us know when you register. One attendee asked for and got 100 decks at no charge!!!

Bonus #3: attendees get a free notebook and unlimited PostIt's. We will bring one blank "pocket buddy" notebook for each attendee, plus a large supply of PostIt's. If you need a specific amount of PostIt's, please ask ahead.

This course is ideal for those who desire to create high-performance product development teams. Team leads, project managers and functional or line managers all can benefit from understanding Scrum's amazing transformational power and the critical role of the ScrumMaster. If you are a member of the Project Management Institute, this course counts for 16 PDU's and as part of the requirements towards the PMI-ACP designation.
City Start Datesort descending Price
Markham, Ontario 2016/06/01 $1,545.00 Register Now
Toronto, Ontario 2016/06/14 $1,545.00 Register Now
Toronto, Ontario 2016/06/20 $1,545.00 Register Now
Waterloo, Ontario 2016/07/06 $1,545.00 Register Now
Toronto, Ontario 2016/07/12 $1,545.00 Register Now
Toronto, Ontario 2016/08/09 $1,545.00 Register Now
Mississauga, Ontario 2016/08/17 $1,545.00 Register Now
Vancouver, British Columbia 2016/08/23 $1,200.00 Register Now
Toronto, Ontario 2016/09/27 $1,545.00 Register Now
Waterloo, Ontario 2016/10/04 $1,545.00 Register Now
Toronto, Ontario 2016/10/18 $1,545.00 Register Now
Vancouver, British Columbia 2016/10/25 $1,200.00 Register Now
Mississauga, Ontario 2016/11/08 $1,545.00 Register Now
London, Ontario 2016/11/10 $1,545.00 Register Now
Toronto, Ontario 2016/11/15 $1,545.00 Register Now
Markham, Ontario 2016/11/29 $1,545.00 Register Now
Toronto, Ontario 2016/12/06 $1,545.00 Register Now
Toronto, Ontario 2016/12/13 $1,545.00 Register Now